1.Use https://portchecker.co/ to check whether TCP port 44158 is open.
2.If TCP port 44158 closed , to get started with port forwarding, check out https://portforward.com .
3.recommend enabling TCP Ports 44158 in both directions in your router .
4. If port-forwarding does not resolve this issue, contact your ISP for further instructions.
Read this online article for more information. https://docs.helium.com/troubleshooting/network-troubleshooting
Network related optimization:
- Obtain a public IP address
- The public IP used by the hotspot must be fixed IP.
- Register your router and open the port mapping function and map X3 Hotspot 44158 port to the router 44158 port.
- Register your router, set up the DHCP and assign a fixed IP for X3 Hotspot.
Reference video: https://www.youtube.com/watch?v=5UgDMG_g3qI
Reference diagram:
