If displays IP address but icon

indicates the unit is connected but failed to access Internet. You may restart Hotspot , wait and take below steps:

  • When use wire connection 

Connect the Internet wire with a computer to verify network.

  • When use Wi-Fi Internet

Connect the Wi-Fi Network to a computer to verify and log into the Wi-Fi router to check the settings. 

  • When use 4G USB dongle 
  1. Ensure that 4G USB dongle is compatible with COTX X3 Hotspot .
  2. Insert the dongle properly.
  3. Insert a SIM card that has data package allowance.
  4. Apply 4G USB dongle on WIN10 laptop to test and verify.

keywords: wifi   Wired network  Cable network Ethernet Cable