- Screen displays
, signify Bluetooth is on.
Screen displays, signify Bluetooth is off. Long press BT Button 5s to activate Bluetooth.
- Check mobile phone settings that its Bluetooth and GPS service are authorize to Helium APP.
- Bluetooth rescan.
- Press again BT BUTTON 5s to active Bluetooth.
- Stay close to your Hotspot , keep the distance between 5 to 10 meters.
- Restart the Hotspot .
- Upgrade Helium APP to the latest version.
- Switch to another mobile phone or tablet Hotspot .