- Examine the display screen if Bluetooth connection is overtime or if it is shut off.
Icon indicates Bluetooth on. Icon Bluetooth off.
- Every time in turning on Bluetooth gives single time pair up chance. Long press BT BUTTON 5s again to active Bluetooth, rescan and pair up.
- Get close to your Hotspot , to stay in Bluetooth working range of 5 to 10 meters.
- Restart the Hotspot .
- Upgrade Helium APP to the latest version.
Switch to another mobile phone or tablet Hotspot .