why i am getting emails to renew his myst subscription from cotxstoread@gmail.com after the 3 month span?

Created by Eason Chen, Modified on Fri, 30 Sep 2022 at 03:34 AM by Eason Chen

customer has to do that, highly likely, the automatical payment may have failed. It could be a lot of reasons, one is our payment service switched to a new payment gateway, so we need to customer enter our cloud, initiate a new order to set up a new subscription; another common reason is credit card expired


your MYST node is still running, no worries, we never break his MYST node on X3 because of the payment issue

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